CVS Health, the preferred Pharmacy Benefits Manager for AEPC’s prescription drug program, announced these COVID-19 related actions to assist all participating AEPC groups and their members. Additionally, most participating organizations in AEPC’s Pharmacy Benefits Plan have opted to implement relaxed refill restrictions for maintenance medications at any in-network pharmacy. Individuals can check with their health plan administrators to confirm the relaxed refill policy is in place at this time.
Making sure you have access to an adequate supply of your medications is our priority.
As the COVID-19 (coronavirus) pandemic continues to evolve, we understand that you may have questions or concerns. We are closely monitoring the situation, and because things are rapidly changing, we want to keep you informed and update you promptly of any new developments.
You have options for home delivery
With the Centers for Disease Control (CDC) recommending that people stay at home, especially those at high risk, we understand that you may not want or be able to visit the pharmacy to pick up your prescription medications. Home delivery is a good option to ensure you have the medications you need.
• Get 90-day supplies delivered by mail
As part of your prescription benefit plan, you can have 90-day supplies of your maintenance medications delivered to your home, or any address you choose, with no-cost shipping. There are two easy ways to get started:
OPTION 1: The best way to get started is to call your doctor and ask them to send a new 90-day prescription to CVS Caremark Mail Service Pharmacy.
OPTION 2: Or, you can request a new 90-day prescription at Caremark.com.
– Select Prescriptions from the navigation bar. From the drop-down menu, select Request a New Prescription.
– Search for your drug name and strength, add to your cart by selecting Request a New Prescription, and complete your order.
Be sure to register at Caremark.com so you can see the status of your order, track your shipment and refill online.
• Get free Rx home delivery from CVS Pharmacy
CVS Pharmacy is waiving charges for home delivery of prescription medications during the
COVID-19 pandemic. Visit CVS.com to set up free Rx home delivery.
• Ask your pharmacy about home delivery options
Many retail pharmacies are offering home delivery service. Check with your pharmacy to find out if they offer home delivery and whether there are delivery fees.
Be prepared – Refill on time so you don’t run out of medication
Check your current medication supply to make sure you have enough on hand. As always, we encourage you to refill your prescription on time.
For the most up-to-date information on accessing your medications, safety measures to help protect you and your loved ones, updated information from the CDC and frequently asked questions about
COVID-19, visit Info.Caremark.com/COVID19.
